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Q. What can you do when [Run Program] does not start an application even when it is given a full file path?
A.
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Some applications in Windows (especially the ones that are in the system folders) have known issues when accessing from external applications such as STU/PAM. For example, applications that are in the System32 folder such as the Snipping Tool can have this problem.
When you experience this problem, try below.
Instead of --- C:\Windows\System32\[application name].exe
Try --- C:\Windows\Sysnative\[application name].exe
For 64-bit operating system, then you find the target application in both C:\Windows\System32 and C:\Windows\SysWOW64, like for example notepad, mspaint, mstsc, and calc, try one of the three examples below (they should all work.)
In case of notepad
- C:\Windows\Sysnative\notepad.exe
- C:\Windows\System32\notepad.exe
- C:\Windows\SysWOW64\notepad.exe
Need help?
Technical contact to tech@argos-labs.com
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