Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Q. What can you do when [Run Program] does not start an application even when it is given a full file path?


A.  

Note
iconfalse


Some applications in Windows (especially the ones that are in the system folders) have known issues when accessing from external applications such as STU/PAM. For example, applications that are in the System32 folder such as the Snipping Tool can have this problem.


When you experience this problem, try below.

Instead of --- C:\Windows\System32\[application name].exe

Try --- C:\Windows\Sysnative\[application name].exe


For 64-bit operating system, then you find the target application in both C:\Windows\System32 and C:\Windows\SysWOW64, like for example notepad, mspaint, mstsc, and calc, try one of the three examples below (they should all work.)

In case of notepad-

  • C:\Windows\Sysnative\notepad.exe
-
  • C:\Windows\System32\notepad.exe
-
  • C:\Windows\SysWOW64\notepad.exe


Need help?

Technical contact to tech@argos-labs.com


May you search all documents,


Excerpt Include
FAQ
FAQ
nopaneltrue